The need of voice mail or conferencing was felt when the limitations of tape recording became prominent due to the limitations of telephone and recordings. The limitations that brought the revolution of voice mail include the following:
- One answering machine was needed for each telephone
- Messages couldn’t be recorded if the user was on his phone
- Messages had to be retrieved in sequential order
But after the launching of voice mail, it helped the business industry tremendously. Meetings and conferences can be arranged with much ease and comfort with help of the voicemails. Messages can be conveyed much securely and in the natural voice of an individual that helps in the flow of communication. Not only is it easy to connect, voicemail is less expensive and within budget. The most interesting characteristic of voicemail is that the calls can be forwarded to the voice mail box so that he receives the message at his convenience.
Components needed for voicemail system to work:
- A central processor (CPU) to run the operating system and the software
- Disk controller and multiple disk drives for message storage
- System disks which not only include the software, but also contain a complete directory of all users with pertinent data
- Telephone interface system
Quite similar to answering machine, the voicemail uses a handset interface, central computer system that is much better sophisticated than the answering machines. The features of voicemail include the following:
- Can answer many phones at the same time
- Has the capacity to store incoming voice messages in personalized mailboxes associated with the user’s phone number
- Enable users to forward received messages to another voice mailbox
- Send messages to one or more other user voice mailboxes
- Add a voice introduction to a forwarded message
- Store voice messages for future delivery
- Make calls to a telephone or paging service to notify the user a message has arrived in his mailbox
- Transfer callers to another phone number for personal assistance
- Play different message greetings to different callers
In voicemails, messages are stored in the hard disk where they are recorded in digital form similar to a CD. Stay connected to our website phonecallstoindia.com to know in detail all about this topic.
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